Service Advisor

About Us: We are a busy, customer-focused automotive repair shop committed to providing top-quality service with honesty and integrity. As our team continues to grow, we're looking for a Service Advisor who thrives in a fast-paced environment and is passionate about delivering excellent customer service.

Job Summary: As a Service Advisor, you will be the first point of contact for our customers. Your role is to communicate vehicle needs clearly and effectively between the customer and technicians, ensuring a smooth and professional experience from drop-off to pick-up

Key Responsibilities: Greet customers in a friendly, professional manner. Listen to and document customer concerns and vehicle symptoms. Provide accurate estimates and explain recommended services. Schedule repair and maintenance work efficiently. Keep customers informed throughout the repair process. Coordinate with technicians to ensure timely and accurate repairs. Process payments and handle invoicing Maintain a clean and organized front desk/workspace

Requirements: Automotive knowledge (prior experience in a service advisor or similar role is a plus). Excellent communication and customer service skills. Ability to multi-task in a fast-paced environment. Strong attention to detail and organizational skills. Positive attitude and a team-oriented mindset. Proficiency with computers and point-of-sale systems. Valid driver’s license

What We Offer: Weekly pay Competitive compensation based on experience Supportive team and management. Opportunities for training and growth. Employee discounts on services. Join our team and be part of a shop where your work and positive attitude make a difference every day!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Relocation assistance
• Vision insurance

Experience:

• service advisor : 1 year (Preferred)

License/Certification:

• drivers license (Required)