Job Summary: We are looking for a Service Advisor to join our team! The right candidate will have automotive service advisor experience.
Pay Range:
$65,000 - $150,000+
Benefits
401K
Health, Dental Vision
Supplemental Insurance
FSA
Sick time accrues immediately
PTO after one year
Employee Pricing on vehicles and services
Discount on parts
Opportunity for growth
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
High school diploma or equivalent
Valid driver’s license & clean driving record
Accredited training in service advisor skills, customer satisfaction, and quality control
Automotive service advisor experience
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Numbers & Facts
Location
Northglenn, Colorado
Website
omearaford.com
Skills
Automotive Repair and Maintenanceunmatched
Business Practicesunmatched
Community Relationsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Documentation Standardsunmatched
Driver's Licenseunmatched
English Languageunmatched
Flexible Spending Accountsunmatched
Geneticsunmatched
High School Diplomaunmatched
Insuranceunmatched
Maintenance Servicesunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Pricingunmatched
Profit & Lossunmatched
Promotional Programsunmatched
Quality Controlunmatched
Retailunmatched
Revenue Growthunmatched
Standard Operating Procedures (SOP)unmatched
Standards Developmentunmatched
State Laws and Regulationsunmatched
Time Managementunmatched
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