Service Advisor/Express Manager

McGrath Evanston Subaru

  • Skokie, Illinois
  • 30+ days ago
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    Skills

    • Automotive Industryunmatched
    • Automotive Managementunmatched
    • Automotive Repair and Maintenanceunmatched
    • Communication Skillsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Driver's Licenseunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Maintenance Servicesunmatched
    • Meet Sales Quotaunmatched
    • Multitaskingunmatched
    • Operationsunmatched
    • Order Managementunmatched
    • Repair Ordersunmatched
    • Safety Complianceunmatched
    • Safety Standardsunmatched
    • Safety/Work Safetyunmatched
    • Systems Maintenanceunmatched
    • Team Lead/Managerunmatched
    • Training/Teachingunmatched

    Description

    We are looking for a motivated and experienced Express Service Manager to lead our fast-paced service team. If you thrive in a high-energy environment and have a passion for automotive service and customer satisfaction, we want to hear from you!

    Responsibilities:

    • Oversee daily operations of the express service department
    • Manage and train express service advisors 
    • Ensure quick, efficient, and high-quality service for all customers
    • Maintain workflow to meet productivity and revenue goals
    • Handle customer concerns professionally and effectively
    • Monitor inventory, supplies, and equipment needs
    • Ensure compliance with safety and company standards
    • Clearly explain recommended services, timelines, and costs
    • Create and manage repair orders

    Requirements:

    • Previous experience in automotive service management or a similar role
    • Strong leadership and team-building skills
    • Excellent communication and customer service abilities
    • Ability to multitask in a fast-paced environment
    • Knowledge of automotive systems and maintenance services
    • Valid driver’s license

      What We Offer:

      • Competitive pay (salary + performance bonuses)
      • Opportunities for growth and advancement
      • Supportive team environment
      • Paid training and development
      • Benefits package (Health/dental, PTO, etc.)

      How to Apply:

      Submit your resume and a brief cover letter outlining your experience and why you’d be a great fit for this role.

    Numbers & Facts

    LocationSkokie, Illinois
    Websitemcgrathevanstonsubaru.com

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