We are looking for a motivated and experienced Express Service Manager to lead our fast-paced service team. If you thrive in a high-energy environment and have a passion for automotive service and customer satisfaction, we want to hear from you!
Responsibilities:
- Oversee daily operations of the express service department
- Manage and train express service advisors
- Ensure quick, efficient, and high-quality service for all customers
- Maintain workflow to meet productivity and revenue goals
- Handle customer concerns professionally and effectively
- Monitor inventory, supplies, and equipment needs
- Ensure compliance with safety and company standards
- Clearly explain recommended services, timelines, and costs
- Create and manage repair orders
Requirements: