Service Advisor/Express Manager

McGrath Evanston Subaru

Skokie, Illinois

JOB DETAILS
SKILLS
Automotive Industry, Automotive Management, Automotive Repair and Maintenance, Communication Skills, Customer Satisfaction, Customer Support/Service, Driver's License, Leadership, Maintain Compliance, Maintenance Services, Meet Sales Quota, Multitasking, Operations, Order Management, Repair Orders, Safety Compliance, Safety Standards, Safety/Work Safety, Systems Maintenance, Team Lead/Manager, Training/Teaching
LOCATION
Skokie, Illinois
POSTED
30+ days ago

We are looking for a motivated and experienced Express Service Manager to lead our fast-paced service team. If you thrive in a high-energy environment and have a passion for automotive service and customer satisfaction, we want to hear from you!

Responsibilities:

  • Oversee daily operations of the express service department
  • Manage and train express service advisors 
  • Ensure quick, efficient, and high-quality service for all customers
  • Maintain workflow to meet productivity and revenue goals
  • Handle customer concerns professionally and effectively
  • Monitor inventory, supplies, and equipment needs
  • Ensure compliance with safety and company standards
  • Clearly explain recommended services, timelines, and costs
  • Create and manage repair orders

Requirements:

  • Previous experience in automotive service management or a similar role
  • Strong leadership and team-building skills
  • Excellent communication and customer service abilities
  • Ability to multitask in a fast-paced environment
  • Knowledge of automotive systems and maintenance services
  • Valid driver’s license

    What We Offer:

    • Competitive pay (salary + performance bonuses)
    • Opportunities for growth and advancement
    • Supportive team environment
    • Paid training and development
    • Benefits package (Health/dental, PTO, etc.)

    How to Apply:

    Submit your resume and a brief cover letter outlining your experience and why you’d be a great fit for this role.

About the Company

M

McGrath Evanston Subaru