AUTOMOTIVE SERVICE ADVISOR
A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department!We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We offer:
- Competitive pay plan
- Full-time position
- Medical and Dental Insurance Available
- 401(k) retirement plan
- Paid Vacation
- Career advancement opportunities
- State-of-the-art facility
- A friendly, professional work environment with the best training in the industry.
Responsibilities- Service Advisor:
- Write service repair orders and ensure that customers receive prompt, courteous service
- Advise customers on necessary/suggested services and costs; including special promotions
- Answer technical questions about vehicle problems, warranties, service and repairs
- Follow the status of a customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer
- Provide a completely satisfied customer experience
Qualifications/Requirements- Service Advisor:
- At least 1 year’s Automotive Service Advisor and/or dealership experience required
- Fantastic customer service and communication skills
- Friendly personality
- Time-management skills
- Professional, well-groomed personal appearance and a positive attitude
- Team-oriented and self-motivated
- Strong computer skills
- Good multitasking and organizational skills
- Clean driving record and valid driver's license
- High school diploma or equivalent
- Applicants must pass pre-employment testing to include background check and MVR.
- We are a DRUG free employer and a pre-employments test is required
- CDK experience helpful