Service Advisor

Job Description

Love Cars? Love People? Build a Career With Us.

Looking for a career where every day is different, you get to help people, and you can earn a great living? We’d love to meet you.

We’re looking for a Service Advisor to join our dealership. Whether you already have automotive experience or you’re someone with a strong customer service or sales background who’s eager to learn, we’re willing to train the right person.

This is a fast-paced role where you’ll be the connection between our customers and our technicians. If you’re organized, enjoy talking with people, and like solving problems, you’ll fit right in.

What You’ll Do

• Welcome customers and provide an exceptional service experience.
• Listen to customer concerns and explain repair recommendations in easy-to-understand language.
• Schedule appointments and coordinate vehicle repairs.
• Prepare repair orders and estimates.
• Keep customers updated throughout the repair process.
• Build trust and create long-term customer relationships.
• Work closely with technicians to ensure repairs are completed accurately and on time.

What We’re Looking For

• Customer service, hospitality, retail, restaurant, or sales experience is a plus.
• Automotive experience is preferred, but we’re willing to train the right candidate.
• Strong communication and people skills.
• Comfortable using computers and learning new software.
• Organized and able to multitask in a busy environment.
• Positive attitude and team-first mindset.
• Valid New York driver’s license.
• Ability to pass a background check and drug screening.

Experience with Reynolds & Reynolds or ADP is a plus, but not required.

Why You’ll Love Working Here

• Paid training and ongoing support.
• Career growth opportunities.
• Stable, full-time position.
• Friendly and supportive team environment.
• Every day brings something new—no sitting behind a desk all day.

If you’re looking for more than “just another job” and want to build a long-term career with a company that invests in its people, we’d love to hear from you.

Apply today—we’re excited to meet you

Schedule 5 Day Work Week - 7:30 am - 5 pm (4 days Mon-Fri and 1 Saturday)

Looking for a candidate who can work 4 Weekdays and  Saturday

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Sick Leave
• 401(k)
• Paid Time Off (PTO)
• Competitive Pay Plans
• Employee Discount purchase program 
• Employee Assistance programs
• Employee Referral Program

Company Description

WHY WORK FOR THE ATLANTIC AUTO GROUP?

The Atlantic Automotive Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic has locations all over Long Island. Atlantic brands include Genesis, Hyundai, Honda, Toyota, Kia, Chevrolet & Cadillac.   

With over 1200 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties.  As Atlantic continues to add new locations, finding new employees is a major priority. 

The group firmly believes in cultivating talent from within, seeking out talented employees who can become Atlantic’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels. 

Atlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities. 

WE WELCOME VETERANS

We believe in the abilities of our military, and we’re actively recruiting them to the Atlantic Auto Group team. Hiring a veteran can be one of the best decisions a company can make. Military veterans are quick learners and they're team players. They are leaders with discipline, training, and a passion for service. We’re actively recruiting veterans, transitioning military, service members, and their families to bring these attributes to  Atlantic and to help us build a better business. 

OUR BENEFITS 

We currently offer discounted vehicle purchases to all employees and medical, dental, and vision, paid time off & sick leave as well as 401k benefits to our full-time employees who’ve met their eligibility requirements. With competitive pay plans, a 401k program, and Atlantic’s commitment to customer service, it’s no surprise that the Atlantic Auto Group is the eighth largest privately-owned car dealership group in the country.

We want to hire only the best, so all applicants must successfully pass a drug and background check and have a clean and valid NY State License.