Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong typing capabilities, and previous car experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks: presenting work to customers, addressing customer inquiries, and managing the readiness of the lobby, etc.
Responsibilities
Ensure a high level of customer satisfaction while maintaining profitability
Convert every Digital Vehicle Inspection (DVI) into a clear, prioritized estimate for the client
Actively sell high-margin fluid services (Coolant, Brake, Transmission) and Filter packages (Cabin/Air) identified by technicians.
Accurately process all transactions, ensuring credit card signatures match and cash drawers balance daily
Handle national fleet paperwork and authorizations (e.g., Hertz, SilverRock, ARI) immediately upon vehicle arrival.
Qualifications
High school diploma or GED required
Valid state-issued driver’s license and clean driving record are required
Successful completion of a background screening
At least 1 year of experience in sales
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Numbers & Facts
Location
Houston, TX
Job Type
Full-time
Skills
Automotive Industryunmatched
Automotive Repair and Maintenanceunmatched
Card Processingunmatched
Communication Skillsunmatched
Credit Matchingunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Driver's Licenseunmatched
Establish Prioritiesunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Industry/Trade Analysisunmatched
Organizational Skillsunmatched
Profit & Loss Managementunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Team Playerunmatched
Training Programunmatched
Training/Teachingunmatched
Transaction Processing/Managementunmatched
Typingunmatched
Vehicle Fleetsunmatched
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