Service Advisor-Hyundai

Korum Hyundai in Puyallup, WA, is seeking an experienced Service Advisor to join our team.The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before scheduled maintenance.The pay is comprised of a base pay plus variable pay.The estimated pay range is $60,000 to $75,000 annually based on performance.Service Advisor Responsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage, and the history of the vehiclePrepare a complete and accurate estimate of cost for labor and partsMonitor the progress of each vehicle throughout the day and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor Requirements:Previous experience at a Ford dealership is a plusAbility to identify the problem quicklyKnowledge of automobilesProven record of achieving exceptional customer satisfactionExperience as a service advisor, assistant lane manager, or service consultantVery energetic personalityA desire for a long‑term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsAbility to learn new technology, repair, and service procedures and specificationsMinimum of 1 year in a service departmentAbility to lift 50 pounds and work on your feet for extended periodsAbility to work in a fast‑paced environmentBasic computer skillsPositive, friendly attitudeHigh school diploma or equivalentValid Driver's License with an acceptable driving recordKorum Automotive Group offers a comprehensive benefits package that includes:Medical / Dental / VisionPaid Time OffEmployer‑paid life InsuranceVoluntary additional Life, Long‑Term Disability, Critical Illness, and/or Accident InsuranceEmployee Assistance Program (EAP)Paid Holidays401(k) Salary Deferral Plan with Employer MatchVehicle Purchase Discount ProgramDiscounts on Parts and ServiceEmployee Events and RecognitionCompany‑Paid Uniforms for Specified PositionsPaid Training Based on PositionOther Potential Compensation:Discretionary BonusesIncentive AwardsEmployee Referral BonusesYears of Service Award BonusesWe are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.#J-18808-Ljbffr