Now Hiring Service Coordinator – Paso Robles Branch
Schedule: Monday–Friday, 8:00 AM–5:00 PM (1-hour lunch)
Pay: $27–$35 per hour (depending on experience, skills, and performance)
Job Duties:
- Coordinate appointments and manage the service department calendar
- Handle incoming calls and customer inquiries for the service department
- Oversee the full work order cycle — from creation to invoicing for customer work and warranties
- Provide repair guidance and prepare quotes for customer machine repairs
- Sell service labor and parts while maintaining technician productivity to meet goals
- Collaborate with the Service Manager to improve labor performance and processes
- Assign jobs to service technicians based on skill and availability
- Review work orders for completeness and accuracy before billing
- Ensure warranty and product improvement programs are completed and submitted on time
- Participate in training programs to build product and service knowledge
- Maintain a professional and positive working relationship with peers and customers
- Follow all safety rules and maintain awareness of John Deere and competitive products
Requirements:
- 3 years of experience in a service department or similar environment
- Basic computer skills; familiarity with Service ADVISOR™ or similar diagnostic tools preferred
- Strong organizational, communication, and time management skills
- Ability to work independently and as part of a team
- Leadership or team coordination experience preferred
- General understanding of mechanical and technical terms
For more information Call us at 805-635-7660 or visit us at 643 Spring St. paso Robles CA 93446
#PasoRoblesBranchCA