Automotive Repair and Maintenance, Consulting, Customer Experience, Customer Relations, Customer Support/Service, Establish Priorities, Health Insurance, Sales, Up-Selling, Writing Skills
LOCATION
Idaho Falls, ID
POSTED
3 days ago
Service Advisor
Ron Sayer's Chrysler Jeep Dodge has an opportunity for a Service Advisor to join our team! Excellent Opportunity and Pay! Apply today!
Excellent Pay | Performance Incentives | Career Advancement
What we offer:
Competitive wages
Ongoing extensive factory product training
Room for advancement
Health insurance
Paid time off
401k
What you'll do:
The Service Advisor | Service Writer is responsible for building strong customer relationships and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Job Responsibilities:
Consult and interpret customer needs for the mechanics
Serve as the primary point of contact for all automotive service and repair matters
Prioritize required services, and be prepared to provide options upon request
Keep customer informed on completion times, service expenses, and possible changes
Ensure customer has a positive dealership experience by providing the highest level of customer service
Know the product well enough to answer characteristic and operational questions regarding the customers' vehicle