Service Advisor

Northwest Tire Truck and Farm Center In Jamestown is looking for a Service Advisor to be a part of our exciting team. Sales experience is preferred, background in the automotive and trucking industry is a preferred, but customer service is key! Applicants will be responsible for customer sales and service. We offer a competitive wage and benefit package.

Responsibilities Include:

• Greeting customers as and when they enter the store.
• Understanding the customers' requirements and specifications.
• Providing the customers with solutions instantly.
• Making sure the customer is satisfied with the products offered to them.
• Maintaining a strong relationship with new customers.
• Tasking technicians with required repairs.
• Updating customer's information in the computer system for future reference.
• Offering excellent customer service and customer satisfaction.
• Ensuring the space is clean and tidy all the times.
• Processing customer's payments in the form of cash or card.
• Adhering to all the rules and regulations of the organization.
• Reporting to the Store Manager.
• Performing daily inspection of store.

Requirements

• Strong communication skills.
• A presentable individual.
• Ability to work in a team environment.
• Ability to work under minimal.
• Ability to solve customers' problems promptly.
• Ability to offer outstanding customer service.
• Quick decision-making abilities.
• Excellent interpersonal and organizational skills.
• A detailed and customer-oriented individual.
• Strong work ethics.
• Ability to multi-task..

Benefits include:
Medical, Dental & Vison insurance.
PTO starts immediate and can be used after 90 days.
No Sundays.
Most jobs are rotating 1/2 day Saturdays, Hours of operation may vary but are generally 7:30am – 5:30pm.
Overtime when necessary.