Service Advisor – Suntrup Buick GMCJoin a Winning Team at Suntrup Buick GMCSuntrup Buick GMC is looking for a motivated, customer-focused Service Advisor to join our growing team. If you thrive in a fast-paced environment, enjoy building relationships with customers, and want an opportunity to earn a strong income while advancing your career, we want to hear from you.As a Service Advisor, you will serve as the primary point of contact between our customers and service department, helping ensure an exceptional ownership experience while maximizing service department performance.What You'll DoGreet customers and promptly assist with their service needsListen to customer concerns and accurately document repair requestsRecommend maintenance and repair services based on vehicle needsCommunicate effectively with technicians regarding vehicle repairsKeep customers informed throughout the repair processPrepare estimates and explain repair recommendationsReview completed work and ensure customer satisfaction upon deliveryBuild long-term relationships that drive customer loyalty and retentionMeet and exceed performance goals for sales, CSI, and productivityWhat We're Looking ForPrevious automotive service advisor experience preferredStrong customer service and communication skillsAbility to work in a fast-paced environmentExcellent organizational and follow-up skillsProfessional appearance and positive attitudeAbility to build trust and create exceptional customer experiencesValid driver's license and acceptable driving recordCDK experience is a plusCompensation & BenefitsCompetitive Base Salary + Performance-Based CommissionMedical InsuranceDental InsuranceVision InsuranceUnion PensionPaid Time Off (PTO)Employee Discounts on Vehicles, Parts, and ServiceOngoing Training and Professional DevelopmentAdvancement Opportunities Within One of Missouri's Largest Automotive GroupsWhy Suntrup?For over 70 years, the Suntrup family has built a reputation for delivering exceptional customer service and creating opportunities for employees to grow their careers. We believe our people are our greatest asset, and we invest in their success through training, support, and advancement opportunities.If you're ready to join a dealership that values customer service, teamwork, and professional growth, apply today.Suntrup Buick GMC is an Equal Opportunity Employer.#J-18808-Ljbffr