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Service Advisor

Crain Automotive
  • Little Rock, Arkansas
    30+ days ago

    Job Description

    Crain Chevrolet
    9911 Interstate 30, Little Rock 72209
     
    We are seeking a Service Advisor to join our Chevrolet service department! If you're passionate about helping customers, take pride in your work and want to be part of a team that values your skills, this is the place for you. 

    What you'll do: 
    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services
    ​What we're looking for: 
    • Previous experience in customer service, sales, or other related fields a plus
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    Why you'll love working with us:
    • Industry leading 401K plan with percentage match
    • Low cost, excellent health, dental and vision insurance
    • Promote from within, we have several dealerships statewide
    If you're ready to take your career to the next level and work with a company that values your expertise, we want to hear from you! 
     
    Apply today and let's get you on the road to success. 

    The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing. We do this by hiring the best and offering the most competitive pay plans, full benefits, 401K and life insurance. 

    Numbers & Facts

    LocationLittle Rock, Arkansas
    Websitehttps://www.crainteam.com

    Skills

    • Automotive Repair and Maintenanceunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Establish Prioritiesunmatched
    • Identify Issuesunmatched
    • Knowledge Baseunmatched
    • Maintenance Servicesunmatched
    • Multitaskingunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Salesunmatched
    • Writing Skillsunmatched

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