Billing Records, Communication Skills, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Establish Priorities, Multitasking, Organizational Skills, Project/Program Management, Repair Orders, Retail Management, Up-Selling
Immediate opening for a Service Advisor/Service Manager. This is a rare opportunity to join a market leader with a proven 35+ year track record. We have a long term, loyal, sincere and high energy team that works in a fun, exciting and fast paced environment. This position offers competitive and incentive based pay DOE, benefits and excellent advancement potential.
Some examples of responsibilities include but are not limited to:
- Serve as the primary point of contact for service customers
- Write repair orders, build estimates, and communicate services clearly
- Dispatch work to technicians and manage shop workflow
- Manage and prioritize both customer vehicles and inventory vehicles
- Source, price, and order parts through multiple vendors and systems
- Track parts status and work in progress to keep jobs moving
- Maintain communication with customers, technicians, and management
- Upsell services in a professional, customer-focused manner
- Ensure accurate billing, records, and daily service activity
Minimum Required Skills:
- Experience as a Service Advisor, Service Manager, or Parts Specialist
- Strong automotive and parts sourcing knowledge
- Strong communication and customer service skills
- Positive attitude and professional demeanor
- Strong organizational skills, with the ability to set priorities and manage multiple projects
If you feel you could be an asset to this rapidly growing team please drop off a resume in person to Jeff or J at:
Motorcars Limited
1101 E College Way
Mount Vernon WA 98273
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Motorcars Limited is an equal opportunity employer
Work Location: In person