Automotive Service Advisor - Freedom Kia
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
- Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
- Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
- Communicate additional repair and service needs to the customer based on vehicle inspection.
- Administer the manufacturer warranty for qualifying vehicle repairs.
- Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
- Previous Service Advisor experience, preferred.
- A team player who is focused on providing exemplary customer service.
- Basic mechanical understanding of an automobile.
- Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
- Competitive Salary with commission
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Paid Life Insurance
- 401(k) Retirement Plan
- Vehicle Purchase Discounts
- Alternating Saturdays and Closed on Sundays
Job Type: Full-time
Salary: $50,000- $100,000.00 per year
Benefits:
*Sign on Bonus for qualified applicants
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Rotating 4Hr Saturdays
- CLOSED SUNDAYS
Shift:
Ability to commute/relocate:
- Morgantown, WV: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person