Automotive Repair and Maintenance, Chariot, Communication Skills, Computer Skills, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Dental Insurance, Maintenance Services, Multitasking, Organizational Skills, Repair Orders, Team Player, Up-Selling, Vision Plan
Service Advisor - Academy CDJR (Tipton, IN)
Chariot Automotive Group is looking for a motivated and customer-focused Service Advisor to join our team at Academy CDJR in Tipton, Indiana. If you have experience with Stellantis brands (Chrysler, Dodge, Jeep, Ram) and thrive in a fast-paced dealership environment, this is a great opportunity to grow your career.
What You'll Do:
- Greet customers promptly and provide a professional, positive service experience
- Listen to customer concerns and accurately document repair orders
- Recommend maintenance and repairs based on vehicle needs
- Communicate clearly with technicians and customers throughout the repair process
- Provide accurate estimates, timelines, and follow-up
- Ensure all work is completed to customer satisfaction
- Help drive customer retention and high CSI scores
What We're Looking For:
- Automotive service advisor experience preferred (CDJR experience a strong plus)
- Strong communication and customer service skills
- Ability to upsell maintenance and services in a professional, ethical manner
- Organized and able to multitask in a fast-paced environment
- Basic computer skills and familiarity with dealership systems (CDK experience a plus)
- Team player with a positive attitude and strong work ethic
What We Offer:
- Competitive compensation (base + commission/bonus opportunities)
- Health, dental, and vision insurance
- Paid time off
- 401(k) with company match
- Ongoing training and career advancement opportunities
- Supportive, team-oriented work environment
At Chariot Automotive Group, we're committed to creating a great experience for both our customers and our employees. Join a team that values professionalism, growth, and doing things the right way.
Apply today and start your career with Academy CDJR!