Want to know if you’re a fit? Upload your resume and let our AI show you.
Skills
Automotive Industryunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Hospitality and Tourismunmatched
OEM (Original Equipment Manufacturer)unmatched
Organizational Skillsunmatched
Restaurantunmatched
Retail Salesunmatched
Salesunmatched
Time Managementunmatched
Description
Service Advisor
EXPERIENCE IS A PLUS, NOT A REQUIREMENT!
As a Service Advisor, you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Responsibilities
Oversee flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensures that the daily inventory of technicians time is consistently sold to service customers.
Distribute work between technicians efficiently.
Qualifications
Organized and friendly personality.
Demonstrated ability to manage others.
Time management skills.
Fantastic communication skills with your customers.
Professional, well-groomed personal appearance.
Clean driving record.
Willing to submit to a pre-employment background check.
What We Offer:
Medical, Dental & Vision
401k with Match
Paid Vacation
Growth Opportunities
Paid Training
Family Owned and Operated
Long Term Job Security
Health and Wellness
Accident & Critical Illness
HSA/Flexible Spending
Pet Insurance
Employee Discounts
State of the Art Facility
Paid Certification
Ongoing Certification
OEM Certification
Busy Shop Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.