Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
answer phone calls and book appointments
Complete Customer check in process
Provide exceptional customer service on a daily basis
Review digital inspections to send to customers
Prepare and build work RO's based on findings
Ensure repairs and maintenance tasks are completed in a timely manner
communication with technicians on services needed.
Maintain a clean and inviting environment for the customer experience
Qualifications
High school diploma or GED required bachelor’s degree preferred
Valid state-issued driver’s license and clean driving record are required
At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Numbers & Facts
Location
North Little Rock, AR
Job Type
Full-time
Skills
Automotive Industryunmatched
Automotive Managementunmatched
Automotive Repair and Maintenanceunmatched
Automotive Technologyunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Document Managementunmatched
Driver's Licenseunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Industry/Trade Analysisunmatched
Maintenance Servicesunmatched
Resolve Customer Issuesunmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
Training Programunmatched
Training/Teachingunmatched
Writing Skillsunmatched
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