Service Advisor

# Service Advisor at Max Motors Dealerships### OverviewJoin our team at Max Motors Dealerships as a key member of our customer service department. This position is ideal for individuals who thrive in a fast-paced environment and enjoy engaging with customers to provide exceptional service.### Key Responsibilities* Act as the primary point of contact for customers, addressing their needs and concerns.* Assist customers with service inquiries, scheduling appointments, and providing updates on vehicle status.* Collaborate with technicians to ensure smooth operations and timely service delivery.* Prepare service estimates and explain repair options to customers.* Handle customer complaints professionally and work towards satisfactory resolutions.### Requirements* Proven experience in a customer-facing role, preferably in the automotive industry.* Excellent communication and interpersonal skills.* Strong organisational skills and attention to detail.* Ability to work under pressure and handle multiple tasks.* Basic understanding of automotive services and repairs is an advantage.### Nice to have* Previous experience as a service advisor or in a similar role.* Familiarity with automotive software and tools.* Certifications related to customer service or automotive knowledge.#J-18808-Ljbffr