What we are looking for!
Berglund Ford in Salem VA is searching for an experienced service advisor. This is a full time position with room to grow in a well established locally owned Ford dealership.
Are you looking to jump-start your career? Berglund Ford is looking for a high energy and professional Service Advisor! Join our fun and fast paced environment and apply today!
What We Offer
- Excellent growth potential with a growing organization
- Life, Disability, & Health Insurance
- 401K
- Paid Vacation the first year
- Employee pricing
- safe environment
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- Desire for a long term career with a growing organization
- Personal and professional integrity