Service Advisor

Principle BMW of San Antonio Service Advisor

Average Earning Potential is 6,000K to 8,000K a month

Who You Are

Principle Automotive is seeking an exceptional Service Advisor to join our rapidly growing dealership. You are a self-starter, who enjoys solving problems and managing many different projects at once. You understand the value of procedures, and yet you know when to think outside of the box. You are known for your insights and high integrity, your team relies on you to manage many projects that are your customer's vehicles, to deliver the vehicles back to the customer on time. You are constantly growing and learning and expanding your knowledge. You value the opportunity to provide exceptional service ensuring your customers are safe in their vehicles. You maintain a strong level of enthusiasm, positivity and productivity with other associates throughout the dealership.

Work-Life Balance

• Closed on Sundays
• Additional day off during the week
• Five-day workweek

Comprehensive Benefits

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Vacation & Holidays
• Employee Vehicle Purchase & Service Discounts
• Maternity Leave
• Swag Stipend

Career Growth & Leadership Development

We believe in promoting from within. Through ongoing development and Stagen Leadership programs, you'll have opportunities to grow into leadership and management positions.

Who We Are

Our Purpose

Helping people move through life in a meaningful way.

At Principle BMW of San Antonio, we believe great people create great experiences. We are committed to building lasting relationships with our customers, associates, and community through integrity, service, and genuine care.

Our team members aren't just employees-they're part of a culture focused on personal growth, professional development, and making a meaningful impact every day.

Why Principle?

• Closed Sundays
• Paid Training
• Strong Leadership Support
• Internal Promotion Opportunities
• Industry-Leading Culture
• Unlimited Earning Potential
• Growth-Focused Environment

If you're ready to build a rewarding career with a company that invests in your success, apply today and join the Principle BMW of San Antonio team.

The Service Advisor is a front line associate who is a liaison between the customer and the technician. They assist the customer with taking care of their vehicle, writing the repair order, facilitating the servicing and walking the customer's vehicle through the entire service process.

Responsibilities of the Service Advisor:

• Enthusiastically greet the service customers upon arrival.
• Effectively document service concerns.
• Ability to initiate automotive service and repairs by ascertaining performance problems and service requests.
• Coordinate with Certified Technicians to address service concerns.
• Communicate with customers throughout the service process.
• Must meet and exceed service goals set by management.
• Exceed the customer's expectations as to the overall experience.

Qualifications of the Service Advisor:

• OEM experience preferred not required
• 1 year experience in a Service Department required
• Previous auto service or sales experience.
• Must be proficient in English.
• Professional personal appearance.
• Ability to work comfortably with the public.
• Good verbal communication skills.
• Clean driving record and a valid driver license.
• Clear the criminal background and pre-employment drug screen

About Our People

We recruit and hire the top talent in the industry. We invest in our people through dozens of training programs offered internally and externally. Principle Automotive understands the importance of taking care of its associates and maintaining the unique culture that fosters exceptional care for our guests.

Principle Automotive maintains a strong policy of equal opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE