Service Advisor

Service Advisor – Join a Local, Family-Owned Dealership That CaresSunset Kia of Sarasota is looking for a professional and customer-focused Service Advisor to join our service team. We're proud to be part of the Sunset Automotive Group, a locally and family-owned group of dealerships that believes in taking care of our employees, our customers, and our Sarasota community.If you're looking for more than just a job-and want a long-term career with a company that truly values its people-you'll feel right at home at Sunset.Why Build Your Career with Sunset?Healthy work-life balanceReasonable service department hours:Monday–Friday 7:30 AM–5:30 PMAlternating Saturdays 8:00 AM–4:00 PMClosed SundaysTop earning potentialEarn a strong income with individual earnings that reward your hard work without burnout or cut-throat competition. People matter hereWe don't believe in "burn and churn." Our employees are respected, supported, and appreciated. Many choose to build long-term careers with us.Family & locally ownedWe're not a corporate chain. Decisions are made locally, with a focus on integrity, teamwork, and community involvement.Positive, professional cultureWork with people who care about doing the right thing-for customers and for each other.Service Advisor ResponsibilitiesAs the first point of contact for our service customers, you'll play a key role in delivering an outstanding experience by:Actively listening to customers to understand their vehicle concernsCreating clear and accurate repair orders for techniciansCommunicating technician findings and recommended repairs to customersEducating customers on maintenance needs and helping them make informed decisionsProviding regular updates throughout the repair processMaintaining professional, respectful interactions with customers, technicians, and vendors at all timesWhat We're Looking ForPrior experience as an automotive Service Advisor (required)Strong customer service and communication skillsEnergetic, dependable, and career-minded attitudeSolid automotive knowledge preferredComputer and tablet proficiency requiredExperience with X-Time Inspect and Reynolds & Reynolds Ignite is a plusValid Driver's License requiredSunset Automotive Group BenefitsCompetitive compensation and earning potentialMedical, Dental, and Vision Insurance401(k) Retirement PlanLife and Disability InsurancePaid HolidaysPaid Time Off (available after 6 months)Company-paid factory trainingEmployee discounts at all Sunset locationsAnd more!If you're looking for a workplace where you're treated like family, supported in your growth, and proud of the company you represent, Sunset Automotive Group may be the perfect fit.Come see the Sunset difference-and enjoy your job and the people you work with every day.Sunset Automotive Group is an equal opportunity employer and a drug-free workplace. All candidates for hire must complete and pass a background check and drug screen before hire.

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