Service Advisor

Are you the kind of person who loves helping people, thrives in a fast-paced environment, and takes pride in delivering an exceptional guest experience?

Our busy Chevrolet dealership is looking for a motivated, customer-focused Service Advisor to join our team. If you enjoy building relationships, solving problems, and being part of a high-performing service department — we want to talk to you.

What You’ll Do:

• Greet guests promptly and professionally in the service drive

• Listen carefully to customer concerns and accurately document vehicle needs

• Clearly explain recommended services and repairs

• Provide accurate estimates and timelines

• Communicate with technicians to ensure efficient workflow

• Keep guests updated throughout the repair process

• Deliver a smooth, transparent, and positive service experience

• Maintain strong CSI and retention levels

You are the bridge between our guests and our technicians — and one of the most important roles in the dealership.

What We’re Looking For:

• Previous automotive Service Advisor experience preferred (Chevrolet or GM experience is a plus!)

• Strong communication and customer service skills

• Ability to multi-task in a fast-paced environment

• Professional appearance and positive attitude

• Basic understanding of automotive systems and maintenance

• Computer proficiency

• Valid driver’s license and clean driving record

We will train the right candidate who has strong customer service skills and a drive to succeed.

Compensation & Benefits:

• Competitive base pay + commission/bonus structure

• Medical, Dental & Vision Insurance

• 401(k) with company match

• Paid Time Off

• Ongoing training and career advancement opportunities

• Employee vehicle purchase and service discounts

Top performers are rewarded — there is significant earning potential for motivated individuals.

Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the ba­sis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.