Service and Support Engineer - On-Site

Alexander Daniels Global
  • Elgin, Illinois
  • $80,000–$110,000
30+ days ago

Job Description

Our client is a global technology leader specializing in precision measurement, motion control, healthcare, spectroscopy, and additive manufacturing. They are seeking a highly motivated Service and Support Engineer to deliver exceptional on-site and remote technical support for advanced 3D Additive Manufacturing systems. This role is on-site with some domestic travel of up to 50%, and offers an outstanding opportunity for hands-on professionals who enjoy working directly with customers in dynamic production environments. The position is central to maintaining customer satisfaction and upholding our client's reputation for high-quality service through machine installation, commissioning, preventive maintenance, troubleshooting, and repairs, as well as customer training and technical consultation.

To be a qualified candidate, individuals must bring a strong technical foundation combined with excellent interpersonal and problem-solving skills. A minimum of an associate or technical degree in mechanical, electrical, or automation engineering-or equivalent field service experience in additive manufacturing or CNC machining-is required, along with eligibility to access ITAR-controlled data. Ideal candidates possess solid knowledge of mechanical and electrical systems, strong troubleshooting abilities, and the capacity to read schematics and technical drawings. Proficiency with mid-size capital equipment, electrical measurement tools, and Microsoft Office applications is essential, as is the ability to work independently, manage time effectively, and communicate clearly with customers and internal teams. A hands-on mindset, willingness to learn, comfort in fast-paced environments, and a valid driver's license round out the profile of a successful Service and Support Engineer.

Numbers & Facts

LocationElgin, Illinois
Salary$80,000–$110,000

Skills

  • Access Controlunmatched
  • Additive Manufacturingunmatched
  • Automation Engineeringunmatched
  • CNC (Computerized Numerical Control) Systemsunmatched
  • Capital Equipmentunmatched
  • Commissioningunmatched
  • Communication Skillsunmatched
  • Customer Satisfactionunmatched
  • Customer Trainingunmatched
  • Driver's Licenseunmatched
  • Electrical Componentsunmatched
  • Electrical Engineeringunmatched
  • Electricityunmatched
  • Equipment Maintenance/Repairunmatched
  • Healthcareunmatched
  • Identify Issuesunmatched
  • Interpersonal Skillsunmatched
  • Manufacturing Systemsunmatched
  • Microsoft Officeunmatched
  • Motion Controlunmatched
  • On Site Supportunmatched
  • Preventative Maintenanceunmatched
  • Problem Solving Skillsunmatched
  • Production Systemsunmatched
  • Schematicsunmatched
  • Spectroscopyunmatched
  • Technical Drawingunmatched
  • Technical Leadershipunmatched
  • Technical Supportunmatched
  • Time Managementunmatched
  • Willing to Travelunmatched

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