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Service Assistant

Schenck

Conover, NC

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JOB DETAILS
SKILLS
Administrative Procedures, Administrative Skills, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Communication Skills, Computer Skills, Cross-Functional, Customer Experience, Customer Service Operations, Customer Support/Service, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), High School Diploma, Manufacturing, Operational Support, Organizational Skills, Prepare Correspondence, Presentation/Verbal Skills, Product Support, SAP, Shipping/Receiving, SolidWorks, Time Management, Warehousing, Writing Skills
LOCATION
Conover, NC
POSTED
Today
Description

Kick-start your career with Schenck USA! You'll work cross-functionally, stay organized, and help deliver a great customer experience.

Apply for the Service Assistant position today!

What We Offer:
  • Great Benefits
  • Training Development
  • Employee Recognition through Service Award Point System with Amazon
  • Employee Engagement & Social Activities

What the Ideal Candidate Will Do:
  • Support product and service activities.
  • Respond promptly to customer inquiries and ensure appropriate and timely follow-up.
  • Assist with documentation and administrative procedures.
  • Coordinate internal and external communication.
  • Assist with preparing customer orders for shipment and coordinate shipping activities as required.
  • Maintain and update departmental databases and files.
  • Prepare routine correspondence and reports to support departmental operations.

Requirements

  • High School diploma or equivalent.
  • 1-3 years of relevant experience in a manufacturing or warehouse environment.
  • Strong computer skills with the ability to work across multiple systems and databases.
  • Excellent written and verbal communication skills. Strong attention to detail and organizational skills.
  • Experience working in a customer service, operations, or administrative support role preferred.

Preferred Skills (Not Required)
  • Experience with ERP/MRP systems; SAP preferred.
  • Experience with CAD systems; SolidWorks preferred.

About the Company

S

Schenck

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