Apple iPad, Consulting, Customer Relations, Customer Support/Service, Maintenance Services, Repair Orders, Sales, Time Management
Learn more about our service consultant position by visiting https://www.youtube.com/watch?v=FB5wHc7biQg
KEY OUTCOMES:
- Greet and check in service customers and conduct vehicle walk-around
- Scans VIN with iPad and checks current mileage
- Open repair order and review appointment lines with customer
- Review and update customer information with customer
- Identify the condition of the vehicle, take photos of the vehicle with the iPad and notate damages on the Digital Walk Around Sheet.
- Run parts to the Service Technicians as needed
- Shuttle service customers back home or to work location and pick-up and drive them back to the service facility when vehicle is done
- Also provides coverage when the existing shuttle driver is unavailable
- Secure vehicles and ensure all doors and windows are locked
- Shuttle vehicles pending pre-delivery inspection between service and sales lots
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Servco Pacific Job Distro