Service Bar Job Description
The Service Bar will take orders and serve food and beverages to Guests/waiters in our restaurant and ToGo. Always aware of Guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to Guests/waiters. Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times
Responsibilities:
- Provide the perfect service experience for every Guest
- Ensure the Guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
- Look for ways to consolidate service and increase table turns
- Answer questions and make suggestions regarding food and beverage
- Serve the Guest in an accommodating manner
- Must know all food liquor, beer, wine and retail offered
- Apply positive suggestive sales approach to guide Guests
- Communicate clearly over the phone.
- Looks for ways to avoid waste and limit costs
- Assist in keeping the restaurant clean and safe
- Provide responsible service of alcoholic beverages for the wait staff.
- Deliver food to our Togo Guests.
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform
Requirements:
- Must be of legal age to serve alcoholic beverages (May vary by state)
- Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes
- Must have clear written and verbal communication skills
- Must have the physical abilities to carry out the functions of the job description
- Must be able to responsibly handle cash transactions
- Must be able to consolidate and coordinate needs for all ToGo guests.
- Must be able to carry food and beverages
- Must be able to work in a team environment
- High school diploma or equivalent; college degree preferred
- Any related customer service/oriented experience will be considered
- Ability to comprehend and communicate in fluent English
Welcome to the Superior family!
Over 25 years ago Phil Barbaree and Bob Kirchoff opened the first Superior Grill in Shreveport, Louisiana. After perfecting the Superior Grill concept with four flourishing locations, and successfully launching Superior's Steak House, Bob and Phil moved on to their next endeavor, Cocina Superior, a modern Tex-Mex eatery. But they did not stop there. Ater broad based, hands-on research and extensive travel, Superior Seafood and Oyster Bar was opened.
We've worked hard to create an image for our restaurants and an exciting destination for our guests and we expect each team member to do all in their power to maintain both. Each customer experience is directly impacted by the service they receive so make sure to smile and make eye contact, act efficiently when fulfilling customer requests and be mindful of current menu offerings and special event opportunities. Your attitude, knowledge and skills will be the key to developing loyal customer relationships, which we believe will be the key to Superior Grill's success.
Because we recognize the importance of loyalty, not only amongst our customers but with our employees as well, we strive to maintain excellent relationships with our team- offering competitive wages, excellent benefits, an amazing work environment and long-term professional opportunities for those interested in making their career in the restaurant business.
Again, welcome to the Superior family!