Service BDC

Hyundai

Denver, CO

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JOB DETAILS

SALARY

$18–$20 Per Hour

SKILLS

Automotive Repair and Maintenance, Call Centers, Call Volume, Campaigns, Computer Software, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Documentation, Interpersonal Skills, Multitasking, Online Chat, Problem Solving Skills, Record Keeping, Repair Orders, Schedule Development, Secondary School

LOCATION

Denver, CO

POSTED

3 days ago

Overall Summary

Dealership Support Staff

Education

High School

Experience

Less than 1 year

Additional Information

Are you a "people person" with a passion for cars? Join our fast-paced service team where you'll be the primary bridge between our customers and our expert technicians.
What You'll Do:
Manage the Schedule: Take inbound calls to facilitate service appointments and maintain the dealership's daily workflow.
Customer Outreach: Perform outbound "service campaign" calls to remind clients of upcoming maintenance or follow up on "no-show" appointments.
Problem Solve: Act as a customer advocate, answering basic service questions and coordinating with technicians to provide real-time repair updates.
Digital Communication: Respond to inquiries via phone, text, online chat, and email using our [CRM/DMS] software.
Who We're Looking For:
Communicators: You have excellent telephone etiquette and the ability to explain technical repairs in simple, friendly terms.
Tech-Savvy Professionals: You are proficient with CRM software and basic computer programs.
Detailed Multi-taskers: You can handle high call volumes while accurately documenting customer records and repair orders.
Experience: Prior experience in a call center or automotive service environment is preferred but not required-we provide paid training!.
Why Join Us in 2026?
Competitive Pay: Typical roles in 2026 range from $35,000 to $45,000 annually, often with performance-based bonuses.
Growth Opportunities: We promote from within to roles like Service Advisor or BDC Manager.
Modern Benefits: Full health/dental/vision coverage, 401(k) matching, and Paid Time Off (PTO).

Employment Position: Full Time

Salary: $18.00 - $20.00 Hourly

Salary is negotiable.

Zip Code: 80221

About the Company

Hyundai

Hyundai AutoEver America(HAEA) is a global Information Technology services company, with approximately 300 professionals serving Hyundai Kia Motor Group affiliates in North and South America.

HAEA provides a full range of Information Technology Services, spanning application services, business intelligence, integration, data security, infrastructure, and hosting services. By delivering competitive services, HAEA enables our clients to focus on running their core business, align IT capabilities to support business goals, and leverage technology to more effectively compete in the marketplace.

HAEA is a premier IT professional group with extensive experience and expertise in all aspects of the automobile industry, including sales & distribution, manufacturing, captive finance, and marketing.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Computer/IT Services

FOUNDED

2005

WEBSITE

http://www.autoeveramerica.com/

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