Job Description
Overall Summary
Dealership Support Staff
Education
High School
Experience
Less than 1 year
Additional Information
Are you a "people person" with a passion for cars? Join our fast-paced service team where you'll be the primary bridge between our customers and our expert technicians.
What You'll Do:
Manage the Schedule: Take inbound calls to facilitate service appointments and maintain the dealership's daily workflow.
Customer Outreach: Perform outbound "service campaign" calls to remind clients of upcoming maintenance or follow up on "no-show" appointments.
Problem Solve: Act as a customer advocate, answering basic service questions and coordinating with technicians to provide real-time repair updates.
Digital Communication: Respond to inquiries via phone, text, online chat, and email using our [CRM/DMS] software.
Who We're Looking For:
Communicators: You have excellent telephone etiquette and the ability to explain technical repairs in simple, friendly terms.
Tech-Savvy Professionals: You are proficient with CRM software and basic computer programs.
Detailed Multi-taskers: You can handle high call volumes while accurately documenting customer records and repair orders.
Experience: Prior experience in a call center or automotive service environment is preferred but not required-we provide paid training!.
Why Join Us in 2026?
Competitive Pay: Typical roles in 2026 range from $35,000 to $45,000 annually, often with performance-based bonuses.
Growth Opportunities: We promote from within to roles like Service Advisor or BDC Manager.
Modern Benefits: Full health/dental/vision coverage, 401(k) matching, and Paid Time Off (PTO).
Employment Position: Full Time
Salary: $18.00 - $20.00 Hourly
Salary is negotiable.
Zip Code: 80221
Numbers & Facts
| Location | Denver, CO |
| Industry | Automotive Sales and Repair Services |
| Salary | $18–$20 Per Hour |
| Company Size | 10,000 employees or more |
| Year Founded | 1998 |
| Website | https://www.hyundaiusa.com/ |
About Company
A THOUGHTFUL KIND OF CAR COMPANY
What would happen if people who were passionate about cars took the time to think about them all over again, as though for the first time?
What if they cracked the entire industry wide open, peered more deeply into it, spread out all its parts, and questioned their every detail?
What if they set aside the rules and vowed to discover the things that really matter about a car the things that are universally and undeniably true?
What if they stood face-to-face with each and every automotive assumption out there and challenged them all with an unprecedented sense of openness and honesty? What kind of answers would they find?
At Hyundai, we ask ourselves the important questions every day. And, every day, we seek the best answers. It’s what makes us grow as a car company. It’s what makes us Hyundai.
Skills
- Automotive Repair and Maintenanceunmatched
- Call Centersunmatched
- Call Volumeunmatched
- Campaignsunmatched
- Computer Softwareunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Relationship Management (CRM) Systemsunmatched
- Documentationunmatched
- Interpersonal Skillsunmatched
- Multitaskingunmatched
- Online Chatunmatched
- Problem Solving Skillsunmatched
- Record Keepingunmatched
- Repair Ordersunmatched
- Schedule Developmentunmatched
- Secondary Schoolunmatched
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