Accounts Receivable, Administrative Skills, Billing, Communication Skills, Construction, Customer Relations, Customer Service Management, Detail Oriented, Documentation, Liens, Multitasking, Operational Strategy, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Professional Services, Record Keeping, Sales Management, Systems Administration/Management, Team Player, Time Management, Writing Skills
Service Billing Specialist
Murphy Company, the Best Choice in Mechanical construction since 1907, is hiring a Service Billing Specialist for our St. Louis, MO office
Job Information
Job Title
Service Billing Specialist
Reports To
Service Systems and Support Manager
Location
St. Louis, MO
About Murphy Company
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions.
Bring Your A-Game!
What We''re Looking For
- 3+ years of billing, invoicing, accounts receivable, or related administrative experience.
- Strong organizational skills with exceptional attention to detail and accuracy.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Self-motivated with a proactive approach to problem-solving and continuous learning.
- Comfortable learning new systems, processes, and industry-specific knowledge.
- Proficient with business software and technology platforms, including Microsoft Office and web-based applications.
- Strong written and verbal communication skills.
- Ability to build positive working relationships with customers, technicians, vendors, and internal teams.
- Able to work independently in a shared office environment while minimizing distractions and maintaining a professional workspace.
- Customer-focused mindset with a commitment to responsive and professional service.
- Adaptable and willing to take on new responsibilities as business needs evolve.
Key Responsibilities
- Prepare, review, and process customer invoices with a high degree of accuracy.
- Ensure all required supporting documentation, including lien waivers and customer-specific forms, is complete and submitted timely.
- Coordinate with Account Managers, technicians, and vendors to verify billable costs and job-related expenses.
- Submit invoices through customer portals and other billing platforms according to client requirements.
- Maintain accurate records and documentation within company systems.
- Respond to customer billing inquiries in a professional and timely manner.
- Support process improvements and help maintain efficient billing operations.
What We Will Bring to the Table
- A collaborative, family-friendly work environment
- Knowledge and expertise that has helped us grow and thrive for the nearly 120 years.
- Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.
- A personal time off plan that rivals our competitors