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Service Center Manager

TRC Talent Solutions

Kennesaw, GA

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JOB DETAILS
JOB TYPE
Temporary
SKILLS
Coaching, Communication Skills, Continuous Improvement, Corporate Policies, Customer Support/Service, Distribution Management, Distribution Services, Distribution Warehousing, ERP (Enterprise Resource Planning), Genetics, Inventory Cycle Counts, Inventory Management, Leadership, Lean Six Sigma, Maintain Compliance, Operations Management, Order Picking/Packing, Order/Customer Fulfillment, Organizational Skills, People Management, Performance Analysis, Performance Metrics, Physical Inventory, Problem Solving Skills, Safety Compliance, Sales, Sales Management, Service Level Agreement (SLA), Shipping/Receiving, Supply Chain Management, Supply Chain Operations, Team Lead/Manager, Technical Support, Time Management
LOCATION
Kennesaw, GA
POSTED
30+ days ago

TRC Talent is looking for a Service Center Manager for our client in Kennesaw, GA! 

Job Summary:

We are seeking an experienced and results-driven Service Center Manager to lead our client’s service center operations. The ideal candidate will have experience in warehouse or distribution management, inventory control, and team leadership. This position plays a critical role in ensuring operational efficiency, inventory accuracy, and exceptional customer service, while managing and developing a high-performing team.

Job Details:

  • Monday-Friday, 8:00AM-5:00PM

Key Responsibilities:

  • Lead day-to-day operations of the service center, including receiving, stocking, picking, packing, shipping, and value-added services
  • Ensure on-time and accurate order fulfillment according to customer requirements and service level agreements (SLAs)
  • Monitor and report key performance indicators (KPIs), such as productivity, inventory accuracy, and operating costs
  • Oversee inventory management, including cycle counts, physical inventories, and inventory control procedures
  • Recruit, train, coach, and develop service center staff to meet performance and growth goals
  • Maintain compliance with safety, quality, and company policies, and promote a strong safety culture
  • Collaborate with sales, account management, and engineering teams to support customer programs and resolve operational issues
  • Implement continuous improvement initiatives to enhance efficiency, workflow, and service quality

Requirements:

  • Bachelor’s degree or equivalent work experience in operations or supply chain management
  • 5+ years of experience in warehouse, distribution, or service center operations
  • 2+ years of leadership or supervisory experience
  • Strong knowledge of inventory management and distribution processes
  • Excellent organizational, problem-solving, and communication skills
  • Ability to work independently and lead a team in a fast-paced environment
  • Familiarity with ERP/WMS systems preferred
  • Lean, Six Sigma, or continuous improvement experience a plus
  • TRC Talent is looking for a Service Center Manager for our client in [City, State]
Company Description:
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.

About the Company

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TRC Talent Solutions

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