Service Center Manager

Valvoline Inc

Sioux Falls, SD

JOB DETAILS
SKILLS
Automotive Repair and Maintenance, Communication Skills, Customer Relations, Customer Support/Service, Disciplinary Action, Diversity Recruiting, Environmental Health, Financial Management, High School Diploma, Housekeeping/Cleaning, Interpersonal Skills, Inventory Management, Leadership, Lift/Move 50 Pounds, Loyalty Programs, Mathematics, Mentoring, Organizational Skills, People Management, Petroleum, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Safety/Work Safety, Staff Training, Technical Leadership, Training Program, Training/Teaching
LOCATION
Sioux Falls, SD
POSTED
30+ days ago

Job Description

Geared for the Driven

At Fidelity Petroleum Resources, Inc, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. It's our goal to not only serve but to earn the trust of our communities and have each other's backs. Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.

What You'll Do

As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also be responsible for your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.

The Overall Operation of a Service Center

  • Hiring, training, discipline of employees
  • Customer service
  • Maintaining store inventories/housekeeping
  • Achieving profit plan
  • Ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met
  • Responsible for inventory, labor management and financial performance of the service center
  • Mentor, lead and train the team to optimize their development
  • Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Provide superior customer service leadership
  • Build trust and win repeat, loyal customers

How You'll Succeed

You are friendly and willing to work as part of customer-focused team Have effective interpersonal and oral communication skills Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages Knowledge of cash handling, facility and safety control policies and practices Reliable transportation to and from work Ability to occasionally lift up to 50 pounds Be able to stand for extended periods of time and climb stairs Have full mobility and are able to twist, stoop and bend High school diploma or equivalent 2 years managerial/supervisory experience in the quick lube/automotive business is required

Benefits

  • Competitive pay & flexible work schedule
  • Bonus potential
  • On-the-job training
  • Paid bi-weekly

As a Service Center Manager you will blend technical and management skills to lead, develop and train

Company Provided Uniforms and Tools

We promote from within- a commitment we are passionate about No late nights Tuition assistance program Paid time off and holidays Medical, dental, life, and 401(k) savings plansTerms and conditions apply

Fidelity Petroleum Resources, Inc is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.

Job Locations

Service Center Manager Location: 8360 W 41st Street, Sioux Falls, SD 57106, United States Apply Now

Service Center Manager Location: 7550 South Minnesota Avenue, Sioux Falls SD Apply Now

Service Center Manager Location: 5915 E. 41st Street, Sioux Falls SD Apply Now

About the Company

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Valvoline Inc