Service Center Technician

Konica Minolta Sensing Americas, Inc. (KMSA) is seeking a Service Center Technician to support the servicing, repair, calibration, testing, and quality evaluation of customer and production systems. This position combines hands on technical work with service coordination, documentation, and customer communication throughout the service process.

The Service Center Technician will work closely with customers, distributors, Sales, Technical Support, Production, and other internal teams to coordinate systems returning for service, clarify statements of work, communicate status and turnaround expectations, troubleshoot technical issues, and ensure accurate service and quality records. The role also supports the assembly, calibration, testing, and evaluation of new KMSA systems and contributes to continuous improvement across production, diagnostic, and quality processes.

The ideal candidate will bring strong technical aptitude, attention to detail, problem solving skills, effective communication, and the ability to manage multiple priorities while working both independently and collaboratively.

This position is 100% onsite at our Redmond, Washington headquarters and requires daily onsite presence to support production, diagnostics, service, and laboratory activities.