Service Continuity and Disaster Recovery Analyst Senior

Job Summary

This role is responsible for sustaining and advancing the enterprise Minimal Viable Organization (MVO) program which ensures that Corewell Health can continue delivering safe, effective patient care during cyber events, prolonged outages, or other disruptions. The analyst will partner with application owners, infrastructure teams, and clinical/business stakeholders to ensure critical systems are recoverable, aligned to defined priorities, and capable of supporting patient care during extended disruptions such as cyberattacks or major outages.

Essential Functions

• Identify and document critical application functions required to sustain minimal clinical and business operations.
• Maintain and continuously improve the enterprise Minimal Viable Organization (MVO) environment.
• Support readiness of key capabilities, including alternate access to applications and availability of essential workflows during downtime scenarios.
• Ensure alignment of MVO capabilities with clinical, operational, and technology environments.
• Monitor effectiveness of defined minimum clinical and business capabilities required during extended disruptions.
• Collaborate with teams to ensure recovery environments are clean, up to date, and readily available.
• Participate in and help coordinate disaster recovery testing activities as well as document test results, identify gaps, and track remediation activities.
• Coordinate with executive leadership to update priorities, sequencing, and investment strategies. 

Qualifications

Required

• Bachelor's Degree or equivalent
• At least 5 years of relevant experience in a related field

Preferred

• Master's Degree or equivalent
• Experience working with mission-critical clinical and business systems
• Strong knowledge of Business Continuity, Service Continuity, and Disaster Recovery programs
• Familiar with incident management, major incident management, cyber incident response, resilience planning, ITIL, and Agile/SAFe
• Proven ability to lead cross-functional initiatives and manage relationships with key stakeholders

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

Service Management Operations - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.