Service Coordinator - Automotive & Mobile Fleet

Service AdministratorEducation Requirements: High School diploma or equivalentRequired Skills for the Service Administrator:Customer Service/CommunicationPhone EtiquetteOrganizationKnowledge of engines and/or a service background, such as a former service technician or someone with experience scheduling mobile techniciansAbility to multitask in a fast-paced environmentService Administrator Overview:Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch locationResponsibilities:Serve as the primary point of contact for both customers and company techniciansTaking customer intake callsOpening and closing work ordersScheduling service appointmentsManaging technician schedulesProviding updates to both customers and techniciansMaintaining accurate work order statuses in the system**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**