Administrative Skills, Billing, Clean Technologies, Customer Relations, Develop and Maintain Customers, Energy Efficiency, Equipment Maintenance/Repair, HVAC, Information Technology & Information Systems, Natural Gas, Organizational Skills, Problem Solving Skills, Sales, Sustainability, System Integration (SI), Team Player, Telephone Skills
The Service Coordinatorwill be responsible for providing administrative support to the service department. This includes administering and managing T&M billing, service agreements, contract renewals, works orders, service reports, and customer accounts. Duties and responsibilities include but are not limited to:
- Correspond with customers as needed. Answer service calls and resolve issues.
- Administer and manage T&M, Job and Service Agreement billing.
- Issue and distribute invoices to customers accordingly.
- Process service agreements and contract renewals. Work with sales team to understand and confirm contract terms.
- Complete and submit certified payroll reports.
- Maintain customer accounts and contact information in the system.
This is an in-office position in Ballston Spa, NY.
Work Experience
- Associates Degree or equivalent related work experience.
- 5+ years of relevant work experience.
- Knowledge of HVAC or similar industry preferred.
- Great customer interface skills required.
- Ability to work under pressure required.
- Proficient at using MS software
Benefits
Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. At Stark Tech, we prioritize employee well-being and offer comprehensive benefits including paid time off, 401(k) with employer match, medical coverage, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.