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Client Services Jobs in Irvine, CA

Service Coordinator/Estimator

Ocean Park Mechanical

Irvine, CA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
3D Design, Accidental Death and Dismemberment (AD&D), Billing, Blueprints, Budget Management, Communication Skills, Construction Drawings, Construction Management, Contract Creation, Cost Estimates, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Establish Priorities, HVAC, Interpersonal Skills, Mail Processing, Maintenance Services, Materials Tracking, Mechanical Design, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Needs Assessment, Organizational Skills, Piping, Plumbing, Presentation/Verbal Skills, Problem Solving Skills, Purchase Orders, Record Keeping, Refrigeration, Sales Management, Team Player, Writing Skills
LOCATION
Irvine, CA
POSTED
30+ days ago
Service Coordinator/Estimator

Ocean Park Mechanical is one of the premier design-build mechanical contractors in Western Canada and Western USA, with operations in Washington, Oregon, California, Idaho, and British Columbia. Specializing in value added engineering and design-build projects, our goal is always to build the most efficient systems for the best value possible.

With projects ranging from low-rise and high-rise residential, hotels, and offices, as well as industrial and commercial projects, we have continually proven our ability and desire to provide the best service possible for our clients. By providing the majority of mechanical requirements in-house, including engineering, 3D-design, plumbing, sheet metal, HVAC, refrigeration, and controls, we are a “ONE-STOP” shop for any project.

Let’s build something together.

Purpose of Position:
The Service Coordinator/Estimator is responsible for managing and coordinating various aspects of service operations to ensure smooth and efficient delivery to clients. This will include scheduling, dispatching, and customer service, as well as maintain accurate records and collaborate with other departments. In addition, this role will be responsible for estimating costs including materials, labor, equipment, and overhead for HVAC, piping, and plumbing projects by analyzing blueprints and specifications.

What We Offer
  • Competitive base salary of $70,000 to $,110,000 US per year D.O.E
  • Company paid benefits including Medical, Dental, Vision, Life, AD&D, STD, & LTD
  • Optional insurance coverage includes Accident, Critical Illness, and Hospital insurance
  • 401 (K) with Company Match up to 4%
  • Paid Vacation, Sick, and Holidays
  • Excellent company culture
Job Location: Irvine, CA.

Reporting Structure:
The Service Coordinator/Estimator reports directly to the Regional Manager.

Primary Responsibilities:
  • Receive and coordinate service requests
  • Prepare quotes based on technician reports
  • Create work orders, purchase orders, and secure equipment when job has been approved, track materials until ready for pick up
  • Perform quantity takeoffs from construction drawings and specifications, identifying and quantifying all necessary materials, equipment, and labor required for the assigned project
  • Prepare and analyze labor needs and breakdowns to assist with budgets and planning
  • Review designs to identify areas of improvement and opportunity for cost efficiencies
  • Develop and maintain relationships with clients, contractors, and vendors

Experience, Education & Qualifications:
  • 3-5 years of previous experience in a service or estimating department
  • Degree, certificate, or diploma in a related field such as Construction Management, Engineering, Estimating, Business, or a combination of education and experience
  • Knowledge of Mechanical, Plumbing, or Fire Protection systems
  • Ability to interpret blueprints, specifications, inspection reports, etc.
  • Knowledge of Trimble AutoBid and Bluebeam considered an asset
  • Proficiency with MS Office (Word, Outlook, and Excel)
  • Update filters list, order monthly filters, and receive filter invoices
  • Coordinate and dispatch sub-trades
  • Reconcile invoices and follow up with unapproved quotes
  • Track correspondence with suppliers and customers and provide follow-up
  • Create new service contract proposals, contracts, and invoicing of contract
  • Timecard entry for service employees
Skills & Proficiencies:   
  • Self-motivated and able to work independently and as part of a team
  • Thoughtful and confident decision-making and high ethical standards
  • Good verbal and written communication skills
  • Good interpersonal skills and a high level of professionalism
  • Problem-solving skills and the ability to think and react quickly under pressure
  • Service-oriented approach in working with technical and non-technical stakeholders
  • High attention to detail and high level of organization required to prioritize and manage multiple tasks
  • Career-minded individual seeking an opportunity for future growth

If you’re interested in a fulfilling career with Ocean Park Mechanical, please submit your application. Only those candidates who meet the basic job requirements will be contacted for an interview.
 

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