Service Coordinator II / Community Development

Family Service

San Antonio, Texas

JOB DETAILS
SKILLS
Administrative Skills, Budget Management, Check Processing, Child Development, Communication Skills, Community Development, Conflict Resolution, Contract Requirements, Customer Support/Service, Demographics, English Language, Forecasting, Fundraising, Health Economics, Healthcare, Human Health, Leadership, Legal, Liability Insurance, Organizational Skills, Presentation/Verbal Skills, Program Evaluation, Proposal Development, Recruiting Strategy, Regulations, Reimbursement, Retention Programs, Service Delivery, Set Goals, Social Work, Spanish Language, Staff Requirements, Strategic Planning, Surveying, Team Player
LOCATION
San Antonio, Texas
POSTED
2 days ago
Job Summary:The CommunityDevelopment Coordinator IIplays a key role in advancing the agency’s mission by supporting the planning, coordination, and execution of fundraising and resource development activities that strengthen agency programs and expand community impact. This role is responsible for cultivating, strengthening, and maintaining collaborative relationships with donors, community partners, volunteers, contractors, and internal teams; coordinating, executing and providing supervision for fundraising activities, eventmanagement, donor communications, sponsorship efforts, and all grant-related tasks; and supporting the development of proposals, reports, program materials, subcommittee meetings, peer review, departmental reporting, and external/internal reporting related to the delivery of services. The position is also responsible for managing and maintainingvolunteer development efforts that support engagement, retention, and program effectiveness. The coordinator assists with budget development, forecasting, tracking, and monthly reporting; maintains accurate donor, client, service activity, training, and financial records; processes check requests, deposits, reimbursements, and other financial paperwork; and ensures that all activities align with agency standards, the Social Determinants of Health, and a trauma-informed care approach. This position provides essential coordination and administrative support for meetings, subcommittees, peer review, departmental reporting, and external reporting while helping advance the agency’s development goals, fundraising priorities, and service delivery outcomes. 
 
ESSENTIAL PERFORMANCE REQUIREMENTS AND FUNCTIONS:
 
Required Competencies/Skills:
  1. Legal and Regulatory Application and Assessment:  Ability to understand and explain the regulatory and admin..istrative environment in which the organization functions. 
  2. Communication Skills:   Ability to facilitate a group; speak and write in a clear, logical, and grammatical manner in formal and informal situations to prepare cogent business presentations.
  3. Collaboration:  The ability to work cooperatively with others as part of a team or group, including demonstrating positive attitudes about the team, its members, and its ability to get its mission accomplished, and the ability to effectively resolve conflict.
  4. Accountability:  The ability to consider the business, demographic, ethno-cultural, political, and regulatory implications of decisions and develops strategies that continually improve the ong-term success and viability of the organization.
  5. Healthcare and Human Services Environments:  Ability to explain issues and advancements in the healthcare and human services industries.
Agency Functions:
  1. Community and Customer Service - Increase client access, enrollment, and satisfaction of program resources by creating wraparound services, recruitment, and surveying strategies. 
  2. Internal Processes - Use agency and program data to track clients through different agency programs to gauge resiliency and outcomes of participating families. 
  3. Learning and Growth - Strengthen staff and client well-being by addressing the social determinants of health: Economic Stability, Education, Health and Healthcare, Neighborhood supports, Social and Community Engagement. 
QUALIFICATIONS:
To perform this job satisfactorily, an individual must be able to perform each essential performance requirement satisfactorily.  The requirements listed below are representative of the training, experience, knowledge, and skills required for this job.  Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions listed above.
 
Education/Training/Experience:
  1. Associate’s degree in education, health, social work, child growth and development, early childhood or other related human service field, required.
  2. A minimum of four (4) years experience in the respective field, required.
  3. Experience in working in a collaborative environment building organizational and stakeholder relationships and planning, required.     
  4. Previous direct services leadership experience.
  5. Fluent in English and Spanish (read, write, and speak) desirable.
  6. Certificate or license, as applicable, by the appropriate State agency as applicable.
  7. State of Texas vehicle operator’s license and proof of liability insurance, as applicable.
 
 
TIMES WORK WILL BE PERFORMED:
The agency’s hours of operation are extended and non-traditional, and may vary based on office location and/dor stakeholder requirements.  Employees are asked to work the schedule that is best suited to the achievement of deliverables and stakeholder requirements based on the agency’s posted business hours, or as required by stakeholder and contractual requirements.  Employees who work in an exempt position are paid on a salaried basis and are not entitled to overtime pay.  The amount of salary is intended to compensate the employee for all hours worked to perform the required job.
 
 

About the Company

F

Family Service

In collaboration with others, the mission of Family Service is to provide quality programs and services, which effectively assist and strengthen individuals and families in our community. Family Service provides more than 5,000,000 meals each year through a USDA food program in 85 Nebraska counties. This program feeds almost 21,000 children in more than 1,312 licensed home child-care facilities. Family Service delivers the Women, Infant and Children (WIC) program to 3,000 people in Lancaster County each month. Services include nutrition and breast feeding education as well as formula, milk and other staples. Family Service cares for more than 1,700 children who take part in our child care and early childhood programs based in 20 Lincoln Public Schools. Family Service counsels families and individuals with behavioral health sessions at 13 specific local schools. Family Service partners with a variety of federal, state, local and non-profit agencies to make available a number of other innovative programs to assist Nebraska families. Family Service Early Childhood and Youth Development programs granted over $694,000 in free and reduced rate scholarships to children during 2011-2012 school year. Visit and like us on Facebook at https://www.facebook.com/FamilyServiceLincoln
COMPANY SIZE
50 to 99 employees
INDUSTRY
Nonprofit Charitable Organizations
FOUNDED
1891