Job Description
Job Description
Job Description
Job Description:
The Service Coordinator is responsible for the daily management of office furniture installation projects.
Non-exempt - Hourly position
Responsibilities
- Responsible for the daily management of installation projects
- Preparation of installation paperwork for the warehouse and crew
- Cross checking packing lists and bill of ladings to Delivery Tickets from the dealer
- Working directly with the dealer to locate and track all products
- Scheduling jobs with the Scheduler and working with the Dealer and clients for dates and times
- Create and manage jobs folders from beginning to end of the job includes preparation for invoicing
- Create and send post install reports back to the dealer or customer after job completion
- Work with the Quality Assurance Team to coordinate the repairs or corrections for products or site issues
- Outbound shipments, coordinating Will Calls of product
- Maintaining Inventory and Demo products
Qualifications and Requirements
- Knowledge of contract furniture processes
- Order entry/management, project management, account servicing, warehousing/ delivery/installation
- Strong interpersonal skills, ability to communicate at all levels of the organization
- High level integrity and dependability with a strong sense of urgency and results-orientation
Compensation and Benefits:
• Competitive benefits package, including health, dental, life insurance, paid vacation and 401k with matching
Skills
Billingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Furnitureunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Office Managementunmatched
Order Processingunmatched
Organizational Skillsunmatched
Product Demonstrationunmatched
Project/Program Managementunmatched
Quality Assuranceunmatched
Schedule Developmentunmatched
Warehousingunmatched
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