about the position…

Are you passionate about building customer relationships and providing exceptional customer service? Can you stay organized and thrive in a fast-paced work environment? Look no further; the service coordinator role at Power Design is a unique opportunity to do all of that while kick-starting your career with a dynamic team. With projects across the nation, the service coordinator plays a crucial role in assisting with the warranty and service process for the entire company. 

position details/responsibilities…

• Assist in the warranty transfer process from operations to the service department.
• Monitor the service email inbox, schedule warranty requests and respond to the customer within 24 hours.
• Schedule and dispatch the service technicians for warranty and service work orders.
• Coordinate special projects as needed, including research, documentation, reporting and invoicing.
• Work closely with the service project manager, service field technicians and the operations team to create service projects.

here’s what we’re looking for…

• Bachelor’s degree preferred.
• Relevant work experience with construction service agreements and strong admin tasks is highly preferred.
• Must be dependable, organized and detail-oriented. 
• Ability to multi-task in a fast-paced environment.
• Strong verbal and written communication skills.
• Must be proficient with Microsoft Office suite.
• Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation and growth.

some of our benefits…

Power Design has national health and dental plans, and we also offer life insurance and short and long term disability plans. You’ll receive paid vacations and holidays as well as national discount programs for everything from movie tickets to flowers, rental cars, phones and vehicles! We also offer a 401(k) retirement plan as well as incentive and recognition programs. Relocation opportunities may also be available!