Service Coordinator

Service Coordinator – Santa Maria, CA
Pay: $22.23 - $25.00 per hour

Hours: 7am - 4pm

Join Quinn Company – A Leader Since 1919

Quinn Company, your local Caterpillar dealer, is seeking a Service Coordinator to join our Santa Maria team. As one of the world's top-performing Caterpillar dealerships, we offer the stability of a century-old company combined with the innovation, growth, and opportunities of a global industry leader.

If you enjoy working with customers, coordinating schedules, solving problems, and supporting a fast-paced service team, this is a great opportunity to build your career with a company that values Integrity, Teamwork, Respect, Quality, and Service.

What You'll Do

• Coordinate and schedule field and shop technicians
• Serve as a key point of contact for customers, providing updates on repair status
• Manage work orders from creation through invoicing
• Order parts and source materials to support service repairs
• Prepare estimates and assist with customer billing and payment processing
• Monitor work in progress (WIP) and help keep jobs on schedule
• Collaborate with technicians, parts departments, and vendors to ensure customer needs are met
• Deliver exceptional customer service and help drive positive customer satisfaction results

What We're Looking For

• High School Diploma or GED required
• 1–2 years of customer service, service coordination, dispatching, or administrative experience preferred
• Strong communication and organizational skills
• Ability to multitask and thrive in a fast-paced environment
• Proficiency with Microsoft Office, including Excel and Word
• Team-oriented mindset with a commitment to delivering outstanding customer service

Why Quinn Company?

• Competitive pay
• Career growth opportunities
• Industry-leading Caterpillar dealership
• Supportive team environment
• Stable company with over 100 years of success

Start your career with a company that invests in its people and provides opportunities to grow. Apply today and become part of the Quinn team!

Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.

As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company... local and global at the same time.

Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.

www.quinncompany.com