Billing, Caterpillar Equipment, Communication Skills, Construction Equipment, Customer Support/Service, Database Technology, English Language, Equipment Rentals, Heavy Equipment/Vehicles, High School Diploma, Kronos Products, Machining, Microsoft Excel, Microsoft Word, Multilingual, Multitasking, Organizational Skills, Product Support, Project Tracking, Purchasing/Procurement, Spanish Language, Time Management, Welding
Overview
Service Coordinator (Temporary Assignment for 3-6 months) - Quinn CAT Oxnard
Are you looking for an opportunity to gain valuable experience with a leading Caterpillar dealer? We are seeking a Bilingual Service Coordinator to support our Oxnard branch on a temporary assignment.
This is a great opportunity for temporary employees interested in expanding their administrative, customer service, and dispatching experience within the heavy equipment industry.
Wages
Starting wage will depend on experience and education. $22.23 - $25.00 per hour
Responsibilities
Bilingual Service Coordinator - Oxnard, CAPay: $22-$25 per hour (depending on experience)Schedule: Monday-Friday, 7:00 AM - 4:00 PMStatus: Temporary assignment through approximately October/NovemberInterviewing Immediately
Key Responsibilities
- Dispatch and coordinate field and shop technicians to assigned jobs.
- Manage and update service work orders, track work-in-progress (WIP), and help move jobs to completion.
- Reconcile technician time between Kronos and DBS systems.
- Provide daily updates to customers and communicate work order status internally.
- Order Caterpillar parts and coordinate with internal parts departments or outside vendors.
- Prepare Time & Material estimates and support timely invoicing.
- Approve technician part purchases and assist with job-related expenses when needed.
- Obtain customer payment methods and assist with collections to prevent write-offs.
- Maintain a general understanding of machine and weld shop product support.
- Support other branches as needed.
Preferred Background
- Service coordinator or dispatcher experience.
- Heavy equipment, construction equipment, rental equipment, or diesel service environment experience is a plus.
- Strong organizational skills and the ability to manage multiple tasks in a fast-paced service department.
- Excellent customer service and communication skills.
- Bilingual English/Spanish preferred.
Interested in this temporary opportunity? Apply today!
Qualifications
What You Need to Succeed:
- High school diploma or GED
- 1-2 years of related experience or training
- Customer service experience preferred
- Proficiency in Microsoft Excel and Word
- Strong communication and organizational skills
- Ability to manage multiple tasks in a fast‑paced environment