Service Coordinator - Transfer and Bed Control Center Days

To serve as a resource to the Hub and Spoke model. Centrally coordinates and prioritizes testing and services for patients admitted to the hospital from the Hub. Ensures service area schedules are optimized to meet patient demand and throughput/efficiency initiatives. Communicates and coordinates patient's testing needs with service area departments and nursing units.

Required Knowledge & Skills

Education: High School Diploma plus 1 year vocational school

Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses and Certifications

• NONE REQUIRED

Qualifications

• Two years of acute care clinical or healthcare scheduling experience required.
• Must project a professional image.
• Must possess excellent written and verbal communication skills
• Ability to cooperate and work with interdisciplinary teams.
• Ability to handle stress situations or crisis well.
• Must be able to use various software packages. Must be proficient in Word, Excel and SharePoint
• Knowledge of office equipment (copier, fax, scanner and computer) for trouble shooting problems and instructing others.
• Excellent organization skills. Must be accurate and thorough.
• Must exhibit good professional ethics consistently.
• Must be able to function independently and use sound judgment.
• Excellent interpersonal skills for communication with individuals or groups to provide and gather information, provide advice and policy interpretation for employees and managers. Interacts with people of all socioeconomic backgrounds. Represents the organization and Nursing Administration to multiple groups, i.e. employees, and managers.
• Must be able to logically work through a process from conceptualization to implementation.