Service Coordinator

Jobot

Waco, TX

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JOB DETAILS

SALARY

$23–$26 Per Hour

SKILLS

Administrative Skills, Billing, Communication Skills, Computer Skills, Construction, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Document Management, Fire Alarm, Fire Safety, Legal, Microsoft Office, Multitasking, Operational Improvement, Operational Strategy, Operations Processes, Organizational Skills, Policy Implementation, Problem Solving Skills, Project Tracking, Project/Program Management, Resolve Customer Issues, Resource Management, Safety/Work Safety, Sales, Salesforce.com, Systems Administration/Management, Time Management

LOCATION

Waco, TX

POSTED

Today

This Jobot Job is hosted by: Caleb Clark
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $23 - $26 per hour

A bit about us:

A fire and safety company looking for a service coordinator. Someone with experience with service applications like salesforce or servicetrade would be a great fit. We are a local fire and safety company that specializes in fire alarm and sprinkler system setups for both commercial and residential clients.

Why join us?

Great company culture, room for advancement, great benefits.

Job Details

Job Details:

We are seeking a dynamic, detail-oriented Service Coordinator for our fire and safety company. The ideal candidate will have a strong background in coordinating services within the construction industry, or experience as an administrative assistant for a construction company. This role is integral to ensuring the smooth operation of our projects, from initial planning to final completion. The successful candidate will liaise with various departments, including project management, sales, and customer service, to ensure all project elements are delivered on time.

Responsibilities:

1. Coordinate and schedule all service activities, ensuring all tasks are carried out in a timely and efficient manner.
2. Utilize ServiceTrade software to manage and track all project activities, including scheduling, dispatching, and invoicing.
3. Communicate effectively with project managers, technicians, and customers to ensure all parties are informed of project statuses and any changes or delays.
4. Prepare and manage all service documentation, including work orders, service reports, and customer invoices.
5. Monitor and track all service inventory, ensuring all necessary materials are available as needed.
6. Assist with the development and implementation of service policies and procedures to improve operational efficiency.
7. Handle customer inquiries and complaints, providing high-quality customer service and ensuring customer satisfaction.
8. Collaborate with the sales team to identify and pursue new service opportunities.

Qualifications:

1. A minimum of 1 year of experience as a Service Coordinator or administrator in the construction industry.
2. Proficiency in software such as ServiceTrade or SalesForce is a huge plus.
3. Exceptional organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
4. Strong communication skills, with the ability to effectively liaise with various departments and customers.
5. Excellent problem-solving skills, with a focus on providing effective solutions to operational challenges.
6. A strong understanding of the construction industry, including knowledge of construction materials and processes.
7. A high level of computer literacy, with proficiency in Microsoft Office Suite and other relevant software.
8. The ability to work effectively in a fast-paced, deadline-driven environment.
9. A customer-focused approach, with a commitment to providing exceptional customer service.

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

_{Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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About the Company

Jobot

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

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COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2018

WEBSITE

http://www.jobot.com

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