Service Coordinators- Across Areas of NY

P4P

Brooklyn, New York

JOB DETAILS
SKILLS
Case Management, Community Support, Customer Support/Service, Maintain Compliance, Organizational Skills, Willing to Travel
LOCATION
Brooklyn, New York
POSTED
30+ days ago
Location: Hybrid with patient visits (5 Boros, Hudson Valley, Spring Valley)
Salary: $55K-$65K 
 
The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients’ homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply. 
 

Key Responsibilities For Service Coordinators:

  • Serve as the primary point of contact for assigned patients and their families.

  • Conduct initial assessments, develop individualized service plans, and coordinate needed services.

  • Be able to manage a case load of up to 25 clients.  
  • Monitor patient progress and adjust service plans as necessary.

  • Ensure compliance with state, program, and agency requirements.

  • Maintain accurate and timely documentation for all patient interactions.

  • Advocate for patients by connecting them with appropriate community resources and support services.

  • Conduct quarterly in-person visits to patients’ homes 

  • Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care.

Qualifications For Service Coordinators:

  • College degree required 

  • Minimum of 3 years of experience in case management, care coordination, or related services.

  • Strong interpersonal, organizational, and problem-solving skills.

  • Ability to work independently in a remote environment while managing a caseload.

  • Willingness and ability to travel quarterly to patient homes across service areas.

Location: 5 Boroughs, Spring Valley, Hudson Valley Region 

About the Company

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