Job Description
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Posting Start Date: 7/9/26
Requisition ID: 14250
Opa Locka, FL, USA,
When applicable, Bombardier promotes flexible and hybrid work policies.
Why join us?
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of whats possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Bombardier's Benefits Program
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
- Insurance plans (Dental, medical, life insurance, disability, and more)
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program
What are your contributions to the team?
- Adhere to General Work Requirements
- Interview business users to review, analyze, and evaluate business systems and user needs
- Formulate systems to parallel overall business strategies
- Write detailed description of user needs and application functions
- Participate in applicable phases of project management involving changes to existing and/or new applications
- Communicate the status of each phase for assigned projects to IT management, project management office, and affected business unit(s) on a scheduled basis
- Assist with evaluation of proposed changes to existing and/or new applications to identify potential adverse impact upon operations across multiple sites and area(s)
- Monitor project activities to ensure project remains on schedule and within approved scope
- Coordinate the development of an IT application(s) and supporting business processes according to IT specifications
- Coordinate beta testing, validation by business unit, and implementation of revised and new applications
- Assist with evaluating whether newly implemented applications and supporting processes are achieving priorities and objectives of assigned business unit(s)
How to thrive in this role?
- Bachelor degree in Technology, Computer Science, Project management or any other field
- 5-7 years experience in business modeling, requirements management, analysis and design
- Experience with Agile Methodology and Lean Software Development
- Experience in systems analysis and technical design using both object oriented and modular programming modeling
- Experience interacting with Project Management organizations to complete documentation for various project phases, including both financial and system related
- Experience building presentations that depict project requirements, project scope, and mock-ups
- Demonstrated ability to build use cases, story boards, and models that clearly depict process flows relating to specific requirements
- Interpersonal skills necessary to establish and maintain effective working relationships with co-workers, other business areas, and vendors
- Planning and organizational skills necessary to plan, prioritize, and coordinate tasks across several analysts
- Facilitation skills necessary to elicit and promote the discussion of ideas with all levels of the organization
- Training skills necessary to educate employees to comprehend business processes or acquire/enhance skills
- Ability to plan and execute a training plan for the implementation of a new system
- Thorough knowledge of IT financial management process (i.e., budget and project funding)
- Thorough knowledge with Agile Methodology and Lean Software Development
- Thorough knowledge of IT Change Management and Project Management
- Understanding of the System Development Life Cycle
- Excellent verbal and written communication skills
Now that you can see yourself in this role, apply and join the Bombardier Team!
Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
Job Service Delivery Analyst - Opa Locka
Primary Location Opa Locka Service Center
Organization Learjet Inc
Shift
Employee Status Regular
Requisition 14250 Service Delivery Analyst - Opa Locka
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