Job Description
Description:
- Make outbound and receive inbound customer calls and establish follow-ups with service appointments.
- Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
- Utilize dealership-specific service-related software.
- Make scheduled vehicle service appointments for customers and answer questions regarding vehicle service-related issues.
- Be friendly, professional, courteous, and efficient when working with all customers and employees.
Requirements:
- Previous roles based on strong customer service experience
- Automotive BDC experience preferred
- Must have strong computer skills
Compensation details: 19-21 Hourly Wage
PI82a005df54d3-37456-41267867
Numbers & Facts
| Location | St. James, NY |
| Salary | $19–$21 Per Hour |
Skills
Calendar Managementunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Online Chatunmatched
Plan Meetingsunmatched
Resolve Customer Issuesunmatched
Scripting (Scripting Languages)unmatched
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