Service Desk Analyst

Service Desk Analyst

Salary

$25.71 - $35.88 Hourly

Location

100 State St., Beloit, WI

Job Type

Full-Time

Job Number

202600065

Department

Information Technology

Division

IT-INFORMATION TECHNOLOGY

Opening Date

09/04/2026

Closing Date

9/30/2026 11:59 PM Central

• Description
• Benefits
• Questions

Summary of Job

The City of Beloit has and exciting employment opportunity working in the Information Technology department as a Service Desk Analyst. This position is responsible for performing specialized work relative to the City's information technology systems.

The Service Desk Analyst provides technical support that focuses on assisting customers through the development and implementation of telecommunication systems. This position performs network engineering and/or administration system, along with system configuration and/or administration. The Service Desk Analyst is also responsible for selecting, installing, and troubleshooting enterprise hardware/software products, and providing necessary training. Other duties may be assigned.

Qualifications

MINIMUM REQUIREMENTS

1. A valid driver's license and satisfactory driving record.

2. Associate's Degree from an accredited college or university in Computer Science or a related field.

3. CompTIA A+ certification is required.

4. One to three years of related IT help desk or service desk experience is preferred.

5. Other combinations of training and/or experience which can be demonstrated to result in the possession of the knowledge, skills and abilities necessary to perform the duties of this position will also be considered.

Equal Opportunity Employer

Please click here for a summary of benefits

01

Do you have one to three years experience of related IT help desk or service desk experience?

• Yes
• No

02

Do you have a valid drivers license and satisfactory driving record?

• Yes
• No

03

Do you currently possess the CompTIA A+ certification?

• Yes
• No

04

Do you have an associates degree from an accredited college or university in computer science or a related field?

• Yes
• No

Required Question

Employer City of Beloit

Address 100 State St

Beloit, Wisconsin, 53511

Phone (608) 364-5819

Website http://www.beloitwi.gov