Community Care Physicians, P.C. logo

Service Desk Analyst

  • $21–$34 Per Hour
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Skills

  • Analysis Skillsunmatched
  • Customer Support/Serviceunmatched
  • Help Deskunmatched
  • Microsoft Windows System Administrationunmatched
  • On Callunmatched
  • Quality Assuranceunmatched
  • Telephone Skillsunmatched
  • User Account Administrationunmatched

Description

Our IT Department is looking for a full time Service Desk Analyst to join their team! This is a 40 hour position Monday - Friday: 8am - 5pm.

Responsibilities:

  • Answer calls from users within Community Care
  • Help desk ticketing system
  • Troubleshoot windows and office
  • User account administration
  • Participate on a professional help desk, focused on providing exceptional customer support
  • Use a wide variety of tools to deliver accurate data and information
  • Ability to quickly transition from project work to incoming call(s)
  • Suggest, support, and participate in the quality initiatives undertaken by Community Care Physicians
  • Perform other related duties as delegated by immediate supervisor
  • Work on-call on a rotational basis among Help Desk team

If you are interested in this opportunity and have the desired qualifications, please Apply Now!

Compensation: $21.00 - $34.00 hourly

Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

Numbers & Facts

LocationLatham, NY
IndustryHealthcare Services
Salary$21–$34 Per Hour
Company Size1,000 to 1,499 employees
Year Founded1984
Websitehttp://www.communitycare.com/

About Company

Community Care Physicians, P.C. (commonly called CCP) is the largest, independent multispecialty medical group in the Capital Region of NY. It is a physician-owned, physician-run organization that provides medical care to patients of all ages using state-of-the art technologies. CCP addresses the individual needs and demands of patients seeking primary care, specialty care, urgent care and wellness services. We are not part of a hospital nor are we an insurance company. We are a collection of passionate and skilled doctors, midlevel providers and staff all working together to provide premier medical care for patients in the greater Capital Region area.

With over 30 years of experience, CCP demonstrates professionalism and expertise at every level. Offering a comprehensive range of medical services, our goal is to offer patient centered, compassionate medical care based on mutual trust and communication. Community Care Physicians has more than 1,200 members of our care team, including more than 250 providers all sharing one common purpose - to help individuals and their families every day. Our company was founded on a passion to help people, and not just in our offices, but in our communities, too. Our people and patients are what keep that passion alive. We are proud to create healthier communities, one patient at a time.

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