Trigyn's direct government client has an immediate need for Service Desk Analyst in Manhattan, NY.
Description:
Service Desk Analyst provides technical support on software, hardware, network, and telephony issues for all staff. Analysts diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes.
Daily Duties/Tasks
• Provide comprehensive IT technical support to user
• Maintain accurate call information in system
• Log, categorize and prioritize user tickets
• Escalate more complex customer technical issues.
NEW YORK CITY HOUSING AUTHORITY RESIDENTS STRONGLY ENCOURAGED TO APPLY.
For Immediate Response call 732-876-7626, or send your resume to RecruiterMJ@Trigyn.com
| Location | New York, NY |
| Job Type | Contractor |
| Salary | $24–$25 Per Hour |
TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER
About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.
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