Job Description
Service Engineer (Electromechanical Service Technician)
Job Description Pay up to 40.00 hr
Qualifications
Requirements
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D-100
Job Description Pay up to 40.00 hr
- Provide accurate and timely phone support.
- Set up, install, repair, and perform preventive maintenance on machines in-house or at customer sites.
- Complete and provide all necessary documentation to customer, sales, and service supervisor and attach it to CRM for in-house work or work at customer sites in a timely manner.
- Maintain customer and unit history on the CRM database.
- Input of interactions with customers, sales, etc., must be entered into the CRM database clearly and concisely.
- Maintain a neat and organized environment at a desk, in-house work areas, and at customer sites.
- Communicate and coordinate with other departments or personnel when equipment is needed.
Qualifications
- Certificate in electronics or related experience
- Minimum of 3 years' experience with skills in training, installing and repairing various models of industrial micro-processor-controlled equipment
Requirements
- Bilingual (Spanish), preferred
- MS-Office
- General personal computer knowledge, ERP experience
- Must be able to read and comprehend electrical schematics and drawings
- Good oral and written communication skills
- Strong mechanical aptitude
- Applicants must be legally authorized to work in the United States
- Demonstrate high level of attention to detail when inspecting, trouble shooting and repairing units to ensure the work is accurate and complete
- Good manual dexterity
- Valid driver’s license with a good driving record
- Ability to lift to 50 pounds
- Prolonged standing, sitting, stooping, bending
- Frequent travel - 60 - 75% (Most travel consists of overnight stays)
- Valid Passport
- Customer service experience preferred
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D-100
Numbers & Facts
| Location | Buffalo Grove, IL |
| Industry | Staffing/Employment Agencies |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1984 |
| Website | https://www.jsginc.com/ |
About Company
At JSG, We Understand People
It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.
Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.
Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent. Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.
Skills
- Communication Skillsunmatched
- Customer Relationsunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Relationship Management (CRM) Systemsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Develop and Maintain Customersunmatched
- Documentationunmatched
- Driver's Licenseunmatched
- ERP (Enterprise Resource Planning)unmatched
- Electricityunmatched
- Electronicsunmatched
- Equipment Maintenance/Repairunmatched
- Identify Issuesunmatched
- Lift/Move 50 Poundsunmatched
- Manual Dexterityunmatched
- Microsoft Officeunmatched
- Multilingualunmatched
- Organizational Skillsunmatched
- PC (Personal Computer) Systemsunmatched
- Presentation/Verbal Skillsunmatched
- Preventative Maintenanceunmatched
- Salesunmatched
- Schematicsunmatched
- Spanish Languageunmatched
- Time Managementunmatched
- Willing to Travelunmatched
- Writing Skillsunmatched
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